Support

• Personal reminder calls for tasks, meetings, medicines, appointments, classes, and family responsibilities.
• WhatsApp text and voice-note reminder setup when supported.
• Missed-call retries, opted-in backup contacts, and daily or weekly recurring calls.
• Plan, call-credit, and WhatsApp setup questions.

PhoneRemind operates India-first reminder workflows. Features, channels, pricing, and support processes may change as the production service improves. Team PhoneRemind reviews support requests and replies as capacity allows.

Do not include passwords, payment details, or unrelated sensitive personal information in support messages.

• Reminder did not call at the expected time.
• Reminder call was missed, answered, rescheduled, or cancelled unexpectedly.
• The reminder time, timezone, or recurrence looked wrong.
• A call credit or plan balance question needs review.

• WhatsApp onboarding or verification did not complete.
• A text message or voice note was misunderstood.
• The preferred language or calling number needs to be changed.
• The user wants the PhoneRemind guide or plan balance.
• A reminder needs to be cancelled, snoozed, or edited from WhatsApp.

• A backup contact did not receive an escalation call after a missed reminder.
• A family member wants to opt in or out as a backup contact.
• A daily or weekly recurring call needs to be changed or stopped.

Send STOP in WhatsApp to pause PhoneRemind calls and messages. Use the Delete Account page for account and reminder data deletion instructions.

PhoneRemind only places calls for personal reminders created by the user or explicitly opted in by the recipient.

• Support email: info@evaiv.com
• General email: info@evaiv.com
• Privacy Policy: https://phoneremind.com/privacy
• Terms: https://phoneremind.com/terms
• Acceptable Use: https://phoneremind.com/acceptable-use
• Delete Account: https://phoneremind.com/delete-account