Privacy Policy

This privacy policy describes PhoneRemind’s current production service in simple language. PhoneRemind may update it as features, providers, and legal requirements change, and will publish the revised date on this page.

PhoneRemind collects the information needed to create and deliver personal reminder calls that you create or explicitly opt in to receive.

• Account and contact details, such as your phone number and support email if you contact PhoneRemind.
• Reminder content, including the task, note, call time, recurrence, timezone, and any optional contact details you explicitly choose to add.
• WhatsApp messages and voice notes sent to PhoneRemind, including transcription results when voice-note processing is enabled.
• Calendar event details if you connect Google Calendar, such as event title, start time, timezone, and selected reminder rules.
• Call delivery records, such as provider status, attempt time, answer/missed status, done input, and error logs.
• Basic technical data, such as browser, app, IP, and device diagnostics used for security and reliability.
• Communication preferences, such as preferred language, daily summary settings, and opt-in reminder call settings.
• Contact details provided through website support or product flows, such as name, email, mobile number, city, and selected use case.

• To verify your phone number and consent before placing reminder calls.
• To parse reminder requests, schedule calls, send confirmations, and manage reminder changes or cancellations.
• To sync selected calendar events and create call reminders when you ask PhoneRemind to do so.
• To make calls only for user-created reminders or reminders you have explicitly opted in to receive.
• To detect abuse, prevent unauthorized calls, debug delivery issues, and improve reliability.
• To respond to support, privacy, deletion, and account requests.
• To contact users about product setup, support, and updates when they submit contact or support forms.

PhoneRemind is a personal reminder call assistant. PhoneRemind does not place promotional blasts, lead-generation calls, or third-party calling campaigns.

By default, PhoneRemind calls only the verified number linked to your account. PhoneRemind does not call another person unless you have explicitly configured an allowed reminder workflow and have permission to use that number for the reminder.

PhoneRemind uses trusted service providers to run the service. These may include hosting providers, telephony providers, WhatsApp messaging providers, transcription or AI processing providers, and calendar providers when you connect calendar access.

PhoneRemind does not sell personal information and does not use reminder call workflows for marketing calls without consent.

• Send STOP in WhatsApp to pause PhoneRemind reminder calls and messages.
• Cancel individual reminders from WhatsApp or the app when available.
• Disconnect Google Calendar from the app or your Google Account settings.
• Request account deletion at /delete-account or by emailing founder@phoneremind.com.
• Contact support to remove a number or pause reminders if WhatsApp access is unavailable.

PhoneRemind keeps reminder, call, and audit records only as long as needed to operate the service, provide support, meet legal obligations, prevent abuse, and maintain service reliability. Account deletion requests are handled as described on the Delete Account page.

For privacy questions, contact founder@phoneremind.com.